This is a translation provided for convenience. In case of discrepancy, the Italian version prevails.
Request fordata deletion.
We respect your right to privacy. Fill in the form to request the deletion of your account and all associated data.
01
What the request involves.
The GDPR gives you the right to have your data removed from our systems. Here is what that means in practice when you send us your request.
- Right to be forgottenYou have the right to request the erasure of your personal data under the GDPR.
- Response timesWe will process your request within 30 days and confirm the deletion to you.
- Complete deletionAll your data will be permanently deleted from our systems.
You request
We verify
We delete
Deletion is permanent and irreversible: before sending your request, download any data you may wish to keep.
hours
The time within which you receive an email confirming that we have taken on your request.
days
The maximum time limit within which the deletion is completed, as provided for by the GDPR.
02
Fill in the request.
Provide the information we need to identify your account and proceed with the deletion.
If you opened this page from a link in the app, the app is already selected and cannot be changed.
Transparency
Control
Respect
03
Frequently asked questions.
Answers to the most common questions about data deletion.
How long does it take to delete my data?
Your data is fully deleted within 30 days of the request being confirmed, as provided for by the GDPR.
Can I recover my data after deletion?
No, deletion is permanent and irreversible. Make sure you have downloaded any data you may wish to keep.
What data is deleted?
All personal data associated with your account, including your user profile, history, preferences and any other identifying data.